INFRADOC EUROPE, Ltd. warrants our INFRADOC® Classic series cabins (warranted products) against malfunction or defects in materials or workmanship for the period of time and in accordance with the conditions set forth below:
INFRADOC EUROPE, Ltd. or its authorized representative will provide parts to replace manufacturing or workmanship defects for the lifetime of the product from the date of purchase, including freight for the first five years. For the period beyond 5 years, customer pays the freight. Warranty item may have to be inspected at the factory first before final approval. Other electrical components are covered separately in the warranty (see other sections).
INFRADOC EUROPE, Ltd. or its authorized representative will provide parts to replace manufacturing or workmanship defects for a period of five years from the date of purchase. Electrical includes all cords, internal wiring, digital control system and related electrical wiring. This does not include the stereo system or speakers.
INFRADOC EUROPE, Ltd. or its authorized representative will provide parts to replace manufacturing or workmanship defects for a period of one year from the date of purchase.
INFRADOC EUROPE, Ltd. or its authorized representative will provide parts to replace manufacturing or workmanship defects for a period of one year from the date of purchase.
INFRADOC EUROPE, Ltd. will provide parts to replace those with manufacturing or workmanship defects for the lifetime of the product. Since the wood used in saunas has been kiln dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment. This may result in minor cracks, which is considered normal and not covered under any warranty.
INFRADOC EUROPE, Ltd. will perform all lab or at our factory free of charge during the warranty period. Customer is responsible for shipping warranted product to INFRADOC EUROPE, Ltd. at their expense. Customer may elect to have replacement parts shipped to them (in lieu of labor at the factory) in some cases. INFRADOC EUROPE, Ltd. may, at their discretion require the warranted part to be returned to INFRADOC EUROPE, Ltd..
A returned goods authorization number (RGA#) supplied by a INFRADOC EUROPE, Ltd. representative must accompany all returned items. Items returned without an RGA # will not be repaired or replaced. In the event of a malfunction or defect covered under the terms of this warranty, please contact the authorized INFRADOC EUROPE, Ltd. dealer that sold the product or by writing INFRADOC EUROPE, Ltd., at 111 Meza Prospekts, Jurmala, Latvia, LV-2010. Warranty covers the cost of all replacement parts. All freight charges are the responsibility of the customer.
This warranty is void if alterations have been made in the physical construction of the product. Alterations include but are not limited to, changing any electrical component, any electrical conversions, adding additional time or temperature devices, or using these products with non-INFRADOC EUROPE, Ltd. components. INFRADOC EUROPE, Ltd. shall not be liable for loss of use of the INFRADOC EUROPE, Ltd. Infrared sauna or other incidental or consequential costs, expenses or damages. Any implied warranty shall have duration equal to the duration of the applicable warranty stated above. Under no circumstances shall INFRADOC EUROPE, Ltd. or any of its representatives be held liable for injury to any person or damage to any property, however it might arise. Warranty is not transferable between parties and only applies to original purchaser of product and proof of original purchase must be provided. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
For warranty assistance or technical questions, please contact the authorized INFRADOC EUROPE, Ltd. dealer that sold the product. Other questions or concerns, please contact INFRADOC EUROPE, Ltd. at the following address or call +371-67204505. INFRADOC EUROPE, Ltd., 111 Meza Prospekts, Jurmala, Latvia, LV-2010.
* — This warranty applies only when the product is installed according to INFRADOC's® printed instructions, properly maintained, and not subjected to misuse or abuse.
