INFRADOC® offers a special discount on all Classic and Nano 360° infrared sauna cabins.
Follow these steps to get your 5% off any of the INFRADOC® infrared sauna requested price:
As soon as we get your request we will send you the price of requested infrared cabin with 5% discount.INFRADOC® infrared sauna overview
INFRADOC EUROPE Ltd warrants our INFRADOC® infrared sauna cabins (warranted products) against malfunction or defects in materials or workmanship for the period of time and in accordance with the conditions set forth below:
This warranty applies when the warranted product a) is installed in accordance with installation instructions provided; b) is properly and reasonably maintained; c) has not been subjected to damage, misuse, or abuse.
This warranty becomes valid only after the Limited Warranty Registration form, provided with this warranty, is completely filled in and signed by the original purchaser and mailed to INFRADOC EUROPE Ltd within sixty (60) days from the date of original installation. This warranty is non-transferable and shall extend only to the original purchaser.
INFRADOC EUROPE Ltd will provide parts to replace manufacturing or workmanship defects for the lifetime of the product for residential use and ten years for commercial use from the date of purchase with free delivery for the first five years. For the period beyond 5 years, customer pays the freight. Warranty item may have to be inspected at the factory first before final approval. Other electrical components are covered separately in the warranty (see other sections).
INFRADOC EUROPE Ltd will provide parts to replace manufacturing or workmanship defects for a period of two years from the date of purchase. Electrical includes all cords, internal wiring, digital control system, heating films and related electrical wiring. This does not include the stereo system or speakers.
INFRADOC EUROPE Ltd will provide parts to replace manufacturing or workmanship defects for a period of one year from the date of purchase.
INFRADOC EUROPE Ltd will provide parts to replace those with manufacturing or workmanship defects for a lifetime of the product for residential use and five years for commercial use from the date of purchase. Since the wood used in saunas has been naturally dried, a certain amount of expansion and contraction occurs in the wood in a sauna environment. This may result in minor cracks, which is considered normal and not covered under any warranty. Prior to shipping, the wood is inspected for consistency, color and quality. Our saunas are shipped around the globe, and can experience slight blemishes, scratches or scuffs in transit. In most cases, these blemishes on the exterior of the sauna can be concealed by using a small amount of furniture polish, oil or other furniture treatment. The interior blemishes, scratches, or scuffs can be either left alone, sanded or combination of gluing plus sanding. Please avoid any treatment containing benzene or a high concentration of alcohol.
INFRADOC EUROPE Ltd will perform all labor at our factory free of charge during the warranty period. Customer is responsible for shipping warranted parts to INFRADOC EUROPE Ltd at their expense. Customer may elect to have replacement parts shipped to them (in lieu of labor at the factory) in some cases. INFRADOC EUROPE Ltd may, at their discretion require the warranted part to be returned to INFRADOC EUROPE Ltd. Broken glass and light bulb, whatever the cause, are not covered by this warranty.
All warranty work must be a) authorized by INFRADOC EUROPE Ltd before it is performed; and b) performed only by authorized INFRADOC EUROPE Ltd representatives. This warranty shall not apply to any charges for parts or labor incurred before receiving approval by INFRADOC EUROPE Ltd.
An infrared sauna serial number (Serial No.) supplied by the INFRADOC EUROPE Ltd must accompany all returned items. Items returned without serial number will not be repaired or replaced. In the event of a malfunction or defect covered under the terms of this warranty, please contact the authorized INFRADOC EUROPE Ltd dealer that sold the product or by writing INFRADOC EUROPE Ltd, at 111 Meza Prospekts, Jurmala, Latvia, LV-2010. Warranty covers the cost of all replacement parts. All freight charges are the responsibility of the customer.
This warranty is void if alterations have been made in the physical construction of the product. Alterations include but are not limited to, changing any electrical component, any electrical conversions, adding additional time or temperature devices, or using these products with non-INFRADOC EUROPE Ltd components. INFRADOC EUROPE Ltd shall not be liable for loss of use of the INFRADOC EUROPE Ltd infrared sauna or other incidental or consequential costs, expenses or damages. Any implied warranty shall have duration equal to the duration of the applicable warranty stated above. Under no circumstances shall INFRADOC EUROPE Ltd or any of its representatives be held liable for injury to any person or damages to any properties. Warranty is not transferable between parties and only applies to original purchaser of product and proof of original purchase must be provided. Specifications are subject to change without notice.
ATTENTION: Shipping damage must be notated on the Bill of Lading (BOL). INFRADOC EUROPE Ltd must be notified of any damage to your cabin within two business days of signing the BOL. Failure to notify INFRADOC EUROPE Ltd within the established time frame will result in the owner taking full responsibility for cost of all replacement parts including shipping and handling fees.
For warranty assistance or technical questions, please contact the authorized INFRADOC EUROPE Ltd dealer that sold the product. Other questions or concerns please contact INFRADOC EUROPE Ltd at the following address or call +371-67204505. INFRADOC EUROPE Ltd, 111 Meza Prospekts, Jurmala, Latvia, LV-2010.